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How Workforce Management System (WMS) Improves Field Team Performance
Aprilia Kasanah

How Workforce Management System (WMS) Improves Field Team Performance

Aprilia Kasanah
How Workforce Management System (WMS) Improves Field Team Performance

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In Indonesia, most technology industries are starting to utilize offline-to-online strategy to penetrate the market. This strategy incorporates brick-and-mortar techniques: Companies need door-to-door salesmen to offer products or to retain customers before shifting to online purchase. 

However, our internal analysis finds that 34% of companies rely on limited tools, such as Google Forms and Google Sheets, to report the offline end of the strategy. These limited tools still require much manual work. Furthermore, 21% of companies still use the obsolete tools of pen-and-paper to track their sales performance.

Meet Workforce Management System. 

In general, workforce management provides a common set of performance-based tools to support corporate management, front-line supervisors, etc. The application itself is set to manage employees and enhance workforce administration. This application covers end-to-end management systems to monitor the performance of the workforce, starting from daily performance tracker, attendance, to reports of performance results of each workforce.

Read the full e-book here.

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